Our support team is here to help you resolve issues fast. Reach out via email or phone — we'll get back to you within your SLA window.
Response times
P1 — Critical
System down, business halted
P2 — High
Major feature impaired
P3 — Standard
Minor issue or question
Other ways to reach us
Call for P1 / P2 issues
1800-266-2515
Email support
Galaxy-keysupport@goapl.com
Support hours
Mon–Fri, 9:00 AM – 7:00 PM IST
For critical issues
Skip the form and call us directly at 1800-266-2515 — it's faster for anything system-down.
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Quick answers
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