Business Development Manager/Key Account Manager
Commercial-BusinessMumbaiFull Time4+ years
Role Summary
We are looking for a highly motivated Key Account Manager / Business Development Manager to drive business growth by acquiring new enterprise customers and expanding existing accounts. The ideal candidate should have experience selling Enterprise IT Solutions, SaaS Solutions, Networking, Infrastructure, Data Center, Cyber Security, Cloud, or System Integration Services.
Key Responsibilities
- Identify, prospect, and acquire new enterprise customers across assigned territories and industry verticals.
- Generate and manage a healthy sales pipeline through market research, networking, referrals, and direct outreach.
- Develop business opportunities for enterprise technology solutions and services.
- Achieve assigned revenue and profitability targets.
- Build and maintain strong relationships with CXOs, IT Heads, Procurement Teams, and key decision-makers.
- Understand customer business challenges and recommend suitable technology solutions.
- Manage and grow existing customer accounts through upselling and cross-selling opportunities.
- Ensure customer satisfaction and long-term account retention.
- Work closely with pre-sales, technical, and OEM teams to develop customized solutions.
- Prepare customer presentations, proposals, commercial offers, and business cases.
- Lead commercial discussions, negotiations, and contract closures.
- Participate in customer meetings, product demonstrations, and solution workshops.
- Track industry trends, competitor activities, and emerging technologies.
- Identify opportunities within existing and new customer segments.
- Maintain accurate sales forecasts and CRM updates.
Required Skills & Qualifications
- Bachelor's degree in Engineering, Business, Marketing, or a related field.
- Experience working with OEMs, channel partners, or system integrators.
- Understanding of enterprise technology environments and digital transformation initiatives.
Galaxy Office Automation is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, religion, gender, age, or disability status.
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