Social media analytics is the practice of gathering data from blogs and social media websites and analyzing that data to make business decisions. The most common use of social media analytics is to mine customer sentiment in order to support marketing and customer service activities.
Galaxy’s Social Media Analytics solutions help you through the traffic of social networks and automatically create data visualizations for exceptional insightful discoveries, all on the cloud. Identify a topic and quickly get the relevant content that shows you interesting relationships and patterns. You can easily take the pulse of your audience, gain greater visibility into a topic or market and compare results with other data sources for new insights derived from different sources of information.
Galaxy collaboration solutions and tools are tailored to fit your organization needs, that help you improve the way your ‘people’ work and not the other way around. Get proven ROI, reduce costs, increase productivity, and elevate the way you share information.
WHAT OUR CLIENTS SAY
” Galaxy has been a great partner for ‘A large insurance company’ for past 5 years. Their understanding of business demands, responses to exisgencies has been exemplary. I wish Team Galaxy all the best!! “– CTO & Head – Online Sales
” As a Greenfield we needed a partner to work with on our Infrastructure needs and Galaxy has played this role as a strong player so far. Galaxy Pre-Sales and Sales team have demonstrated strong commitment and flexibility while dealing with our requirements. Their technical teams have also been very forthcoming in putting in place various components of our initial infrastructure. We take this opportunity to wish Team Galaxy all success in their future endeavours. “-CIO – A new Insurance company
” I have worked with Galaxy for about 4 years now and has been happy with the overall range of service/products which Galaxy offers. As a company we are always looking for a competitive price while still demanding on time delivery and Galaxy provides that on a regular basis.We are pleased with the business relationship we share with Galaxy. We have found their service to be dependable over the years. “– Chief Manager – I.T. A Manufacturing company
” We are very pleased with the long business relationship we share with Galaxy. We have found their service to be dependable and their staff highly knowledgeable and competent. Their attention to detail and willingness to listen to our needs is extremely important to our company. Their Networking Team has managed our projects in an excellent manner. We wish the Team all the best! “-IT – Head A large Power distribution company