Social Media Analytics

Social media analytics is the practice of gathering data from blogs and social media websites and analyzing that data to make business decisions. The most common use of social media analytics is to mine customer sentiment in order to support marketing and customer service activities.

Galaxy’s Social Media Analytics solutions help you through the traffic of social networks and automatically create data visualizations for exceptional insightful discoveries, all on the cloud. Identify a topic and quickly get the relevant content that shows you interesting relationships and patterns. You can easily take the pulse of your audience, gain greater visibility into a topic or market and compare results with other data sources for new insights derived from different sources of information.

Social Media Application Integration

At Galaxy, we help you to integrate your digital presence with popular social networks so that you can leverage the power of these networks to spread your message practically everywhere. Depending on your target customers and applications, we can help you in the following areas:

  • Remove the entry barrier of filling in a registration form with lots of data, by just allowing your customers to login using a social network and extracting the data from there.
  • Post on social networks to increase your target audience.
  • Event Integration on social networks to increase participation.
  • Analytics on Social Insights for closing the social integration loop to make sure you are on the right track.

Collaboration Solution

Galaxy collaboration solutions and tools are tailored to fit your organization needs, that help you improve the way your ‘people’ work and not the other way around. Get proven ROI, reduce costs, increase productivity, and elevate the way you share information.

Knowledge Management

This is a collaborative tool for Research teams working in Financial Companies. It provides various tools for sharing and working together in a team. This solution has various modules, which help the research team to create company masters, create research reports, and store various documents for research usage.

Intranet Portal

Intranet Portal enables an enterprise to aggregate its applications, information, news, and policies, thereby improving employee productivity. It provides user means to communicate, publish, and collaborate within the organizational infrastructure.

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” Galaxy has been a great partner for ‘A large insurance company’ for past 5 years. Their understanding of business demands, responses to exisgencies has been exemplary. I wish Team Galaxy all the best!! “
                   – CTO & Head – Online Sales