Business Intelligence

Galaxy BI Solutions helps in identifying risks to revenue and improves pipeline control


Align strategies to address market shifts, analyze customer sentiments, and developing trends.
Boost marketing ROI through better targeting and campaign performance.

Campaign Performance

Optimize marketing strategies. Make the customer journey more compelling. Track and measure campaign performance. Improve targeting, conversion and ROI. Analyze customer sentiment and increase brand awareness.

Customer Segmentation

Deliver greater ROI — target the right prospects and your most valuable customers. Improve customer segmentation and conversion. Specify targets for up selling and cross selling. Measure KPIs like customer lifetime values, activation and churn.

Web Analytics

Integrate channels to deliver a consistent brand experience. Improve brand awareness and customer loyalty. Identify threats and opportunities. Analyze market shifts, customer sentiments and trends.


Reduce costs and risks.
Synthesize and align financial and accounting data to increase profitability and transparency.
Uncover unexpected insights and make more informed financial decisions.

Finance planning and analysis

Optimize forecasting to increase revenue and reduce costs. Consolidate data from multiple sources for better planning and budgeting. Align governance models with business strategies for greater transparency.

Expanse Management

Transform visibility into cost-reduction opportunities. Reduce costs and expenses. Manage and investigate expenses in real-time. Understand spending trends.

Revenue and Profitability Management

Shift the focus to business decisions that drive profitability. Deliver a consolidated view of revenue and profits. Maximize revenue, market share, and tradeoffs. Reduce slippage.

Cash-flow and Balance Sheet Management

Shift the focus to business decisions that drive profitability. Deliver a consolidated view of revenue and profits. Maximize revenue, market share, and trade-offs. Reduce slippage.


Utilize employees strategically.
Drive profitability with business partnerships.
View labor, benefit, and recruitment data holistically across the organization.

Workplace management

Optimize employee management and succession planning. Analyze staffing resources and onboarding. Assess training and education offerings. Monitor productivity trends and improve workplace relations.

Total rewards

Control staffing efficiency, benefit offerings and labor costs. Analyze compensation vs. performance. Enable benefit and payroll forecasting. Get a holistic view of total rewards from disparate sources

Enhance recruitment

Streamline recruitment and documentation. Decrease turnover. Enhance employee leads and find better quality candidates. Increase internal engagement and productivity. Improve organizational forecasting.


Analysis and segmentation.
Target customers and prospects to increase conversion rates and revenue.
Manage pipeline and forecast. Improve tracking of performance against goals.

Sales representatives

Freely explore sales data to improve targeting and call-list quality. Boost revenue. Uncover new cross-sell and up-sell opportunities. Increase conversions.

Sales management

Improve pipeline control and revenue performance. Identify risks to revenue. Test potential solutions. Create better collaboration between managers and sales teams.

Customer Relationship Management

Empower your sales teams with direct access to real-time data on customers and inventory. Make smarter decisions with timely CRM data. Take the complexity out of analysis.


Improve data governance, security, and scalability.
Predict emerging technology needs to support strategic business initiatives.
Spot underused systems and applications.

IT helpdesk management

Improve tracking, analysis, and management of IT queues. Focus on high priorities. Optimize performance through greater insight into average response time, case duration, and case detail.

IT infrastructure

Predict technology needs and manage inventory distribution. Track equipment inventory, distribution and ownership. Forecast and align technology spend to organizational needs. Manage IT asset lifecycle costs.

Software and licensing management

Optimize the purchase, maintenance, utilization, and disposal of software assets—from procurement to disposal. Reduce costs by preventing over payments, unnecessary purchases, and inflated maintenance. Increase visibility into software license usage across the organization.

Network Governance

Ensure data quality. Improve system efficiency. Monitor and manage log analysis. Identify and investigate unusual activity. Minimize and remediate potential risks.

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Case Studies

What Our Clients Say

” I have worked with Galaxy for about 4 years now and has been happy with the overall range of service/products which Galaxy offers. As a company we are always looking for a competitive price while still demanding on time delivery and Galaxy provides that on a regular basis. 
We are pleased with the business relationship we share with Galaxy. We have found their service to be dependable over the years. “
                   – Chief Manager – I.T. A Manufacturing company